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Ernitec Server FAQ
Before contacting our technical support ... please find time to go though our server support document, this has been made to help you quickly fault find your server.
Use our files site to find the right manual for your camera. We have made it easy for you to find the right firmware for you camera by listing them with each camera.
If you cant find the answer from our support documents we are waiting for your support questions. When sending a support request please provide us with as much information as possible about your support question.
Due to the constant development of our Smart Recovery Software, we recommend using the latest firmware. We have made it easy for you to find the right firmware for you camera by listing them with each camera.
To make your life easy we have created a fact sheet for our servers, this document will take you though step by step on how to fault find your server. Please fill in the document and send it to support for further help.